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  5. Set up Default Ticket Types

Set up Default Ticket Types

  • Default Ticket Types are ticket type configurations that can be easily assigned to a show. The can be set up from the Settings. Changes to these types will not apply to any show which already had them added, only to future uses of “Add Default Tickets”.

        (same settings as standard ticket types)

  • Ticket Type: This is the name of the type, visible in WordPress
  • Display Order: The order the type will display in (e.g. display order of 0 will go first, then 1, then 2, etc.). This is a temporary interface — vision is to have the ticket types be drag and drop for sorting.
  • Quantity: The total inventory of this type type.
  • Max Quantity: The maximum number of tickets that a customer can buy in one order.
  • Price: The ticket price before fees.
  • Door Price: The price the ticket will be sold for at the door.
  • Sell Date and Time, End Sell Date and Time: These options configure the times that the tickets will go on sale after clicking “Add Default Tickets”. For example, “60 Minutes After posting tickets” means if I add the tickets at 10 AM, they will be available for purchase at 11 AM. The end date determines when sales are cut off in relation to the time of the show.
  • Ticket Fee Formula: A dynamic formula that will make calculation of the ticket fee in relation to the price of the ticket automatic. The required parameter is {{price}}. This will be replaced with the price of the ticket in the calculation.
  • Disable Tickets: Prevents tickets from being sold and hides them from WordPress.

However, not all default tickets types may be appropriate for every show. You may need to delete the ones that are not applicable by clicking the link to go into that ticket type:

  • This button will not be available if any tickets have been sold for this ticket type, so it’s important that they’re removed before going on sale to the public.
  • All of the ticket types can be edited within a show without affecting the default ticket types for other shows. Additional ticket types can also be added which are specific to a show by clicking “Add Tickets”.
  • To disable a ticket type and prevent it from showing up to the public, check the “Disable Tickets” box and click Save.

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